Job # 09-015 • Telford, PA

Description: Pump group seeks an individual to promote the sale of products which requires engineering knowledge sufficient to make judgments involving applications, installations, and economic consideration, as well as, handling all customer and distributor inquiries requiring technical assistance.

Qualifications & Requirements:

• Handles application inquiries and recommends appropriate product
• Provides quotations, both written and verbal, in accordance with published price lists and contractual discount schedules; performs necessary follow-up
• Assists customers with troubleshooting problems, handles customer complaints, and solves problems in a prompt, professional manner; may be involved in investigating and reporting on warranty claims and return goods authorization (RGA) process
• Performs technical pump specification review including application review, pump selection, definition of scope of supply, listing of applicable comments and exceptions, etc.
• Performs costing analysis, when necessary, on pump product line items versus published pricing to arrive at gross margin calculation for review and approval by Sales & Marketing Manager
• Coordinates customer delivery requirements with the Production Department
• Recommends modifications to standard products to meet individual customer requirements, within practical company and economic limitations
• Coordinates customer delivery requirements with the Production Department
• Takes necessary actions to increase sales of product
• Represents, on occasion, and if necessary, the business unit at trade shows as well as potential visits to customer or distributo location for sales or service-related activities
• 4 year degree and at least 4 years job related experience required